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Support and help

Technical and administrative assistance

A useful request

Describe the problem, affected page, time and order reference where available. Never include your password or full card number.

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Support covers access, content, purchases, balances, gifts and competitions. Personal care uses a dedicated service; immediate danger needs local emergency services.

Official contact

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Service provider addressJohann-Wessels-Str. 2, 26721 Emden, Deutschland

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